Refund policy

Last updated: August 2026

Thank you for choosing Garden Growth. We are committed to providing high-quality plant care products and the best possible customer experience.

Returns

Due to the nature of our products, returns are accepted only in the following situations:

• Product received is damaged during delivery.
• Wrong product has been delivered.
• Product packaging is damaged or compromised upon arrival.

To request a return, please contact us within 48 hours of receiving your order with:

• Order number
• Clear pictures/videos of the product and packaging

Our team will review your request and assist you accordingly.

Refunds

If your refund request is approved, we will process the refund after verification.

Refunds may be issued through:

• Bank transfer
• Easypaisa/JazzCash
• Other agreed payment methods

Shipping charges are non-refundable unless the mistake was made by Garden Growth.

Damaged or Incorrect Orders

If you receive a damaged or incorrect product, please contact us immediately. We will work to provide a suitable solution.

Contact Us

For any return or refund queries:

Garden Growth
Email: thegardengrowth@gmail.com
Phone/WhatsApp: 03107832458